Hi guys I have a 2017 fiesta st still under warranty, Their has always been a issue when I get into my car and things fall out of my pocket and into my hand break compartment. Recently I lost my key inside the hand break compartment and contacted ford for a retrieval of my key. They are wanting to charge me for the time that it takes ! Firstly this is a flaw on fords behalf why should it be at my expense? Just wanting to know if anyone else has had this issue before and how did you go by retrieving the stuff inside the black hole. Note I'm not paying ford anything since this is not the first time arguing with their service department.