When I run a Vehicle Health Report on my 2014 Fiesta ST, with keyless entry and NAV, the report sent to Ford notes "Oil Life: 0% Urgent". Following the process in the manual to reset the oil service light does not correct this. My car just turned 15,000 miles, and I change the oil and filter for the third time. The Vehicle Health Report notes that "To reset your system, check your owner's manual for instructions." As noted, the process does not correct this. I contacted the Ford Help Desk with the issue and their Tier 2 support said a regional representative would contact me. Well, Ford contacted my local dealer, and they just called me. They noted that only a Ford dealer can reset this when they change the oil and complete the multi-point service check. Do you agree? I have already had one issue with Ford, they could not adequately explain. I have to wonder if this is another because it contradicts the owner's manual. My dealer noted it is not an issue with the warranty as long as I keep records of the oil changes.