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Looks like the FiST has a Recall

2929 Views 9 Replies 6 Participants Last post by  meGrimlock
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Looks to be something with the MFT

Recall # 12M02
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12M02 is not a service recall but a warranty extension on the APIM module for MFT is what I saw from another forum. Does anyone have more info on this>?

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12M02 is not a service recall but a warranty extension on the APIM module for MFT is what I saw from another forum. Does anyone have more info on this>?

Hi DanDiggzFiST,

You're right, this is not a recall, it's a Customer Satisfaction Program. SYNC and MyFordTouch are out of my scope, and we don't currently have an In-Vehicle Technology rep on this board, but you can reach out to our IVT team in the following ways:

~Facebook
~Twitter
~Our Customer Relationship Center at 1-800-392-3673
~Their Click-to-Chat team: Click on the link in the Lifeline section of the SYNC homepage (down at the bottom)

I hope this helps!

Meagan
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Thanks! Any idea where to get the BD/13171/V3.6.2 file to load onto USB?
Thanks! Any idea where to get the BD/13171/V3.6.2 file to load onto USB?
AFAIK the Ford dealer is the only place to get the "official" data files.
Ok, my apologies, as I may be slow this morning (again my apologies) but what exactly is this for? I know it is for the My Ford Touch, etc. but what exactly is this particular update accomplishing? All I see on the link provided is instructions for the dealer to install it. If I missed the changes or updates applied, please feel free to point it out...just wondering if this is something I should go to my dealer about. Thanks in advance.
From a SYNC forum:

The latest SYNC® update includes all of the improvements from previous updates, plus additional benefits, such as: Information display on the homescreen for HD, Sirius (if equipped), and FM radio sources Simplified graphics and improved usability Enhanced voice destination entry for SD Card Navigation (if equipped) Improved Navigation vehicle positioning (if equipped) Rear view camera guidelines set to ON by default (if equipped)
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